Yes. 14-day return for non-food items. Refund guaranteed for expired or damaged food products.
For non-food and unopened items, we provide a 14-day return policy from the date of delivery.
Please ensure the product remains unused, sealed, and in its original condition.
For food and perishable items, returns are not accepted for hygiene reasons —
however, if your order arrives expired, close to expiry , or damaged, we will provide a refund or replacement immediately.
Our support team in Europe and Hong Kong is always ready to assist quickly and directly —
we aim to earn your trust, not just your purchase.